Welcome to the FAQ page of The Winner Den. Here you will find answers to the most common questions about the Fantasy Football Manager game, our services, and general policies. If you have any other questions, please feel free to contact our support team at support@thewinnerden.com.
1. What is Fantasy Football Manager?
Fantasy Football Manager is an exciting mobile game where you can manage your own football team in the Fantasy Premier League (FPL). You choose 15 players from the English Premier League (EPL), set up your starting lineup, choose a captain, and compete against other players. You can also transfer players during the season based on their real-life performance to improve your team.
2. How can I download Fantasy Football Manager?
You can download Fantasy Football Manager directly from the Google Play Store. Click the link on our website or search for the game by name in the Google Play Store.
3. Is Fantasy Football Manager free to play?
Yes, the game is free to download and play. However, there are in-app purchases available for additional features, such as removing ads or buying premium content.
We recommend trying the free version first before deciding whether to purchase the ad-free version.
4. Can I play Fantasy Football Manager on iOS?
Currently, Fantasy Football Manager is only available on Android devices through the Google Play Store. We do not have an iOS version available at this time, but we are considering expanding to other platforms in the future.
5. How do I create a team?
After downloading the app, you will be guided through the process of selecting your 15 players. You’ll choose your team from real-life EPL players and set up your starting 11. You can also make player transfers during the season to optimize your team’s performance.
6. What are the in-app purchases?
In-app purchases include features such as removing ads from the game, acquiring additional premium content, or gaining access to exclusive features. These purchases are optional, and you can enjoy the full game without making any purchases.
7. Can I play Fantasy Football Manager with my friends?
Yes! You can join leagues or create your own private leagues to compete with your friends and colleagues. Share the league code with others to invite them and enjoy friendly competition.
8. How do I get a refund for my purchase?
If you are eligible for a refund, you can request one through Google Play. Visit your Google Play Order History, find the transaction, and follow the instructions to request a refund.
For further assistance, you can also contact us directly at support@thewinnerden.com.
9. What should I do if I encounter technical issues with the app?
If you experience any technical issues with the app, please check our troubleshooting section on the website or contact our support team at support@thewinnerden.com. We will assist you in resolving the issue as quickly as possible.
10. How do I contact customer support?
For any inquiries or issues related to the app, feel free to contact our customer support team at support@thewinnerden.com. We are available to help you with any questions you may have, whether it’s about the game or general support.
11. Are my personal details secure?
Yes, we take your privacy and data security very seriously. For detailed information, please review our Privacy Policy. We are committed to safeguarding your personal information and ensuring that it is used responsibly.
12. What if I need help with payments or billing issues?
If you encounter any billing issues or have questions about payments, please contact Google Play Support for assistance. For issues with purchases made on our website, you can reach out to our support team at support@thewinnerden.com.
13. How can I unsubscribe from notifications or emails?
You can unsubscribe from emails and notifications at any time. Simply follow the unsubscribe link at the bottom of our emails or adjust your notification settings within the app or your device settings.
14. Is the game available in my country?
Fantasy Football Manager is available worldwide on Android devices through the Google Play Store. You can check the availability of the game in your country by searching for it on Google Play.
15. How often is the app updated?
We continuously work on improving the game and releasing updates to enhance user experience, fix bugs, and introduce new features. Be sure to enable automatic updates or check the Google Play Store for the latest version.
16. Can I transfer my progress if I change devices?
Yes! As long as you are logged into the same Google Play account, your game progress will be synced across devices. Simply install the app on your new device and log in with your account to continue where you left off.